Support and Training for the success of your Project
Stand-by and response times as required: With ADVARIS, you receive services tailor-made to your requirements. A service network of industry experts is available to you at all times for fast and competent service. With branches in the USA and India, we provide high-performance 24/7 support for the trouble-free operation of your ADVARIS system.
As much Support as you need: our service models
First Level Support
First level support from ADVARIS means rapid response and resolution of your particular issue
- Quick answer to your issue report
- Competent contact personnel
- Direct access to your system via remote maintenance
Second Level Support
The fastest and best possible ad-hoc processing of your incident or minor software adjustments
- Immediate help via remote diagnostic tools
- Staff with extensive experience and detailed product knowledge
- High level of expertise in industry-specific processes
Software Updates
Continuous improvement as an essential component of our customer care service
- Permanent enhancement and optimization for best performance
- Regular software releases offering new features
- Proactive monitoring and maintenance of your ADVARIS system
Simply worth it: ADVARIS Training
Key User Training
The standard training program for entry-level users
- Training of entry-level and expert-level software features
- Process know-how for efficient use of the ADVARIS system
- Basic knowledge of customizing tools
IT Administrator Training
Special IT know-how for experienced users and administrators
- Basic application knowledge of ADVARIS software
- System installation, backup, license management
- Use of application-oriented customizing tools
Customized Workshops
Customized courses for key users with application experience
- Workshops based on your level of knowledge
- For enhanced application knowledge of ADVARIS software
- Courses tailored to your project requirements
ARRANGE A FREE INITIAL CONSULTATION
In a nonbinding demo meeting, our experts will guide you through the ADVARIS software solution. Book your personal consultation now and experience the optimization potential for your company in an online meeting.